1. Complaints about NHS Services

    Advice and Information -

    As of 1 June 2022, Oldham’s Independent Complaints Advocacy Service will be transferred to Cloverleaf Advocacy and therefore will no longer be delivered by Healthwatch Oldham.

  2. GP Complaints

    Advice and Information -

    The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong.

  3. NHS Dentist Complaints

    Advice and Information -

    NHS dental care is usually very good, and most people don’t have any problems. But occasionally things can go wrong.

  4. NHS Hospital Complaints

    Advice and Information -

    We can help you if you want to make a formal complaint about an NHS hospital service, or a private hospital service where the treatment is funded by the NHS.

  5. Other NHS Services

    Advice and Information -

    We can help you if you want to make a formal complaint about NHS service. This includes any services funded by the NHS and covers hospital services, GP services, dental services, pharmacies and community health services.

  6. Mental Health Services Complaints

    Advice and Information -

    We can help you if you want to make a formal complaint about a mental health service. This includes mental health services accessed within a hospital or community setting.

  7. Read our Volunteer Stories

    Blog -

    Our volunteers support us in many ways. From speaking to local people to find out what they think about health and care to helping people access services, volunteers play an important role at Healthwatch Oldham.

  8. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  9. Healthwatch Oldham Annual Report 2018-19

    Report -

    We hope you like the new format for the Annual Report which sets out the work of Healthwatch Oldham over the last 12 months and includes examples of how we have engaged and supported Oldham residents.

  10. Travel Alert! Zika Virus Risk in Bangladesh.

    News -

    There is a risk of the mosquito borne Zika Virus in Bangladesh.

  11. Writing a Will

    Advice and Information -

    Making a Will lets you decide what happens to your money, property and possessions when you die. These things are sometimes called your ‘estate’. You can also use a Will to decide who should look after any children under 18.

  12. Understanding DNACPR (Do Not Attempt Cardio-Pulmonary Resuscitation)

    Advice and Information -

    CPR stands for cardiopulmonary resuscitation. It is an emergency attempt to restart a person’s heart and/or breathing if they have a cardiac arrest.

  13. Understanding ADRT (Advance Decision to Refuse Treatment)

    Advice and Information -

    Advance Decision can also be known as a Living Will or Advance Directive. It allows you to write down any treatments that you don’t want to have in the future, in case you later become unable to make or communicate decisions for yourself.

  14. Understanding an Advance Statement

    Advice and Information -

    An Advance Statement allows you to record your wishes, feelings, beliefs and values in case you later become unwell and need care or medical treatment.

  15. Understanding Lasting Power of Attorney

    Advice and Information -

    Understanding Lasting Power of Attorney for property and financial affairs and Lasting Power of Attorney for Health and Welfare.

  16. We Matter: Improving Children and Young Peoples Mental Health Services in Oldham

    Report -

    Please take a moment to read our latest review called We Matter. The report shares the first hand experiences of young people and their families who have used Children and Young People’s Mental Health services in Oldham.

  17. Bereavement and End of Life Information

    Advice and Information -

    The following organisations are just a few suggestions of where you can get help, support or advice. Please note we do not endorse these agencies, we provide you with this information to enable you to make an informed decision.

  18. Men's and Women's Health Forums a Massive Success

    News -

    Over a six-month period, we held two very successful Health Forums which focused on Men’s and Women’s Health respectively. Our Women’s event took place on the 28 Nov 2018 followed by the Men’s event on the 7 May 2019.

  19. Healthy Young Minds/Children and Adolescent Mental Health Services: Report by Trafford, Rochdale, Bury and Oldham Healthwatch

    Report -

    Long waiting times and poor communication among issues found in new report on Children’s Mental Health Services in the area.

  20. NHS 10 Year Plan Reports and GMHSC Partnership Response

    Report -

    The Greater Manchester Health and Social Care Partnership has responded to the Reports released on the NHS 10 Year Plan.

  21. The King's Fund - What is Population Health?

    News -

    The King's Fund have produced a video which easily explains what 'population health' is.

  22. Healthwatch England Report: Why it’s important to review the care of people with dementia

    Report -

    Healthwatch England has used evidence collected by the network to find out if people with dementia are getting the support they need.

  23. Urgent Dental Care Changes in Greater Manchester

    News -

    If you need help with an urgent dental problem, call the Urgent Dental Care Service on 0333 332 3800, available from 8am to 10pm every day, including weekends and bank holidays

  24. Rats in the Sofa: Extraordinary People Changing Safeguarding Practice in Oldham

    News -

    Rats in the Sofa is an original piece of music theatre commissioned by Oldham Cares and the Oldham Safeguarding Adults Board to explore safeguarding issues with Oldham residents.

  25. Healthwatch Oldham 100: Your Pharmacy and Repeat Prescriptions Findings and Response from GMLPC

    News -

    As part of our October/November HWO 100, we produced a survey which asked people for their thoughts and experiences on their local pharmacy and ordering repeat prescriptions.

  26. Healthwatch England Report: Shifting the mindset - a closer look at NHS complaints

    Report -

    Healthwatch England have released a new report showing that Hospitals need to do more to show patients how the NHS is learning from mistakes. 

  27. Should I see a pharmacist instead of a doctor?

    Advice and Information -

    Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

  28. Healthwatch Oldham 100: Your Pharmacy and Repeat Prescriptions Findings and Response from GMLPC

    Report -

    As part of our October/November HWO 100, we produced a survey which asked people for their thoughts and experiences on their local pharmacy and ordering repeat prescriptions.

  29. Healthwatch Oldham: Oldham Pledge Forums Review

    Report -

    Healthwatch Oldham has released a review on the Oldham Pledge Forums which took place in October 2019.

  30. Talking About Dying: A Review of Palliative and End of Life Care in Oldham

    Report -

    Healthwatch Oldham has undertaken an End of Life Review to gather the experiences of families and carers who have supported a family member through palliative and end of life care in Oldham.

  31. Information on Coronavirus (COVID-19)

    News -

    Read the latest advice and information from NHS England and Public Health England about the Coronavirus.

  32. Coronavirus (COVID-19) and your Wellbeing

    News -

    UPDATED: 14/05/2020.
    COVID-19 affects all of us, so our team have put together some practical information and advice for individuals and families during this period of isolation.

  33. Coronavirus: What does shielding mean?

    Advice and Information -

    Find out more about shielding, who it applies to, and what to do if you're a shielder.

  34. Coronavirus is affecting my mental health – what can I do?

    Advice and Information -

    The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read our seven steps to looking after your wellbeing while staying informed.

  35. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  36. What's the difference between social distancing, self-isolation and shielding?

    Advice and Information -

    Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.