Complaints about NHS Services
How to make a complaint
Though Healthwatch Oldham will no longer hold the contract for Oldham’s Independent Complaints Advocacy Service, it remains our intention to work closely with Cloverleaf to make sure that people across the Borough of Oldham can access the independent complaints services they require.
Healthwatch Oldham will continue to work with local people to amplify the patient's voice and experience across Health and Social Care Services in Oldham. For further details please visit our website, https://www.healthwatcholdham.co.uk/.
For more information about Cloverleaf’s Independent Complaints Advocacy Service, please visit their website:
https://cloverleaf-advocacy.co.uk/areas/oldham
If you would like to make direct contact with Cloverleaf Advocacy, please note their email address and phone number below:
Email: NHSComplaints@cloverleaf-advocacy.co.uk
Phone number: 0300 012 4212.
Other useful information and contacts
Alternatively, you can go directly to the different NHS funded services to make either an informal or formal complaint. For more information about alternative ways to make a complaint please follow the relevant link:
- GP Complaints
- NHS dentist complaints
- NHS Hospital complaints
- Mental health services complaints
- Other NHS services
- Whistleblowing
For more resources and information about how to complain please visit the Citizen’s Advice website