Complaints about NHS Services

As of 1 June 2022, Oldham’s Independent Complaints Advocacy Service will be transferred to Cloverleaf Advocacy and therefore will no longer be delivered by Healthwatch Oldham.

How to make a complaint

Though Healthwatch Oldham will no longer hold the contract for Oldham’s Independent Complaints Advocacy Service, it remains our intention to work closely with Cloverleaf to make sure that people across the Borough of Oldham can access the independent complaints services they require.

Healthwatch Oldham will continue to work with local people to amplify the patient's voice and experience across Health and Social Care Services in Oldham. For further details please visit our website, https://www.healthwatcholdham.co.uk/.

For more information about Cloverleaf’s Independent Complaints Advocacy Service, please visit their website:

https://cloverleaf-advocacy.co.uk/areas/oldham

If you would like to make direct contact with Cloverleaf Advocacy, please note their email address and phone number below:

Email: NHSComplaints@cloverleaf-advocacy.co.uk 

Phone number: 0300 012 4212.

Other useful information and contacts

Alternatively, you can go directly to the different NHS funded services to make either an informal or formal complaint. For more information about alternative ways to make a complaint please follow the relevant link:

For more resources and information about how to complain please visit the Citizen’s Advice website