1. Healthwatch Oldham - Your Health and Care Experiences Report

    Report -

    We have published a report which was undertaken with the aim of sharing with health and social care purchasers and providers a detailed account of the personal experiences of 26 people who use a range of health and social care services.

  2. Healthwatch Oldham Diabetes Forum Report

    Report -

    We have published a report on the findings collected at the Type 2 Diabetes Prevention and Awareness Forum from June 2016.

  3. Social Care Complaints

    Advice and Information -

    We can help you if you want to make a formal complaint about a social care service. This includes nursing homes, care homes, supported accommodation, home care providers etc.

  4. Complaints about NHS Services

    Advice and Information -

    As of 1 June 2022, Oldham’s Independent Complaints Advocacy Service will be transferred to Cloverleaf Advocacy and therefore will no longer be delivered by Healthwatch Oldham.

  5. GP Complaints

    Advice and Information -

    The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong.

  6. NHS Dentist Complaints

    Advice and Information -

    NHS dental care is usually very good, and most people don’t have any problems. But occasionally things can go wrong.

  7. NHS Hospital Complaints

    Advice and Information -

    We can help you if you want to make a formal complaint about an NHS hospital service, or a private hospital service where the treatment is funded by the NHS.

  8. Other NHS Services

    Advice and Information -

    We can help you if you want to make a formal complaint about NHS service. This includes any services funded by the NHS and covers hospital services, GP services, dental services, pharmacies and community health services.

  9. Mental Health Services Complaints

    Advice and Information -

    We can help you if you want to make a formal complaint about a mental health service. This includes mental health services accessed within a hospital or community setting.

  10. Healthwatch Oldham 'Your Child - Your Health Choices' Report

    Report -

    The project included 209 Health Literacy Questionnaires and 7 in depth interviews undertaken with parents with children under 5 within the Failsworth GP Cluster.

  11. Healthwatch Oldham Forum - Low Mood, Anxiety and Depression Report

    Report -

    For this Forum, we asked specific questions about people’s understanding of their own mood, diagnosis, possible treatments and services they have accessed. The answers to these survey questions have been collated and analysed to identify any trends.

  12. Healthwatch Oldham Annual Report 2016-17

    Report -

    Healthwatch Oldham is delighted to publish its Annual report for 2016-17.

  13. Healthwatch England Report: Shifting the mindset - a closer look at NHS complaints

    Report -

    Healthwatch England have released a new report showing that Hospitals need to do more to show patients how the NHS is learning from mistakes. 

  14. Healthwatch Oldham 100: Your Pharmacy and Repeat Prescriptions Findings and Response from GMLPC

    News -

    As part of our October/November HWO 100, we produced a survey which asked people for their thoughts and experiences on their local pharmacy and ordering repeat prescriptions.

  15. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  16. Should I see a pharmacist instead of a doctor?

    Advice and Information -

    Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

  17. Healthwatch Oldham 100: Your Pharmacy and Repeat Prescriptions Findings and Response from GMLPC

    Report -

    As part of our October/November HWO 100, we produced a survey which asked people for their thoughts and experiences on their local pharmacy and ordering repeat prescriptions.

  18. Healthwatch Oldham: Oldham Pledge Forums Review

    Report -

    Healthwatch Oldham has released a review on the Oldham Pledge Forums which took place in October 2019.

  19. Talking About Dying: A Review of Palliative and End of Life Care in Oldham

    Report -

    Healthwatch Oldham has undertaken an End of Life Review to gather the experiences of families and carers who have supported a family member through palliative and end of life care in Oldham.

  20. Coronavirus (COVID-19) and your Wellbeing

    News -

    UPDATED: 14/05/2020.
    COVID-19 affects all of us, so our team have put together some practical information and advice for individuals and families during this period of isolation.

  21. Coronavirus is affecting my mental health – what can I do?

    Advice and Information -

    The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read our seven steps to looking after your wellbeing while staying informed.

  22. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  23. What's the difference between social distancing, self-isolation and shielding?

    Advice and Information -

    Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.

  24. Healthwatch Oldham 100: New Year Blues Findings

    Report -

    Our first Healthwatch Oldham 100 survey of 2020 was to look at peoples mental health during the winter months.

  25. Update advice about use of Ibuprofen and COVID-19

    News -

    The Commission on Human Medicines’ Expert Working Group on COVID-19 concludes there is currently insufficient evidence to establish a link between the use of ibuprofen and susceptibility to contracting COVID-19 or the worsening of its symptoms.

  26. Coronavirus (COVID-19) advice and guidance

    Page -

  27. Accessing NHS Services: A review of accessing NHS Services from Oldham residents with an Eastern European background

    Report -

    This review aims to learn more about the community’s experiences of accessing health services and understand people’s perceptions of how health services work and what is available.

  28. If you’re at risk of domestic abuse, remember the Silent Solution

    Advice and Information -

    During the COVID-19 pandemic, police forces and domestic abuse charities have reported an increase in the number of domestic abuse-related calls and in April 2020, the Home Office launched the #youarenotalone campaign.

  29. Planning care at the end of life

    Advice and Information -

    We explain why it’s important to have a plan in place, should you or a loved one become critically ill with coronavirus.

  30. Maternity support during COVID-19

    Advice and Information -

    Read about how coronavirus could affect you, your baby and your pregnancy care.

  31. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  32. Cancer and coronavirus

    Advice and Information -

    If you have cancer, it’s understandable you might feel anxious about COVID-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised during the response to the COVID-19 emergency.

  33. We must do all we can to combat health inequalities

    Response -

    Response by Imelda Redmond, National Director – 10 June 2020 in relation to evidence from Public Health England that COVID-19 is having a disproportionate impact on people from Black, Asian, and Minority Ethnic communities.

  34. COVID-19: Your Experiences of Health and Care

    News -

    We have created a survey to better understand your experiences during this COVID-19 pandemic and gather information about what you think could make the situation easier to live with.

  35. Healthwatch Oldham Annual Report 2019-20

    Report -

    Healthwatch Oldham is delighted to share with you our annual report for 2019-20.

  36. Healthwatch Oldham 100: Digital Health Findings

    Report -

    We have produced an infographic to show our initial findings of the recent Healthwatch Oldham 100 Survey on Digital Health.

  37. Have you left hospital during COVID-19? Tell us your experience

    News -

    To respond to coronavirus, hospitals have had to quickly change. Tell us how this has affected the care you or your loved one has received.