The Silent Solution system – overseen by the National Police Chiefs’ Council (NPCC) - enables a 999 mobile caller who is unable to make a noise or speak, to press 55 when prompted to inform police they are in a genuine emergency.
Make yourself heard in danger, need the police, but can’t speak?
- Dial 999
- Listen to the questions from the 999 operator
- Respond by coughing or tapping the handset if you can
- If prompted, 55. This lets the operator know that it's a genuine emergency and you'll be put through to the police