1. Healthwatch Oldham - Haematology Report

    Report -

    Our latest report contains findings from an engagement exercise we carried out on F11, Haematology Day Unit at Royal Oldham Hospital with 41 patients and 15 relatives and friends over four three hour sessions during February and March 2018.

  2. Healthwatch Oldham Emergency Department Report

    Report -

    Our latest report looks at the findings collected from 58 people who attended the Emergency Department at Royal Oldham Hospital and did not require admission. 22 of those people completed a more detailed follow up questionnaire.

  3. Greater Manchester Arriva Patient Transport Survey Report

    Report -

    Initially Healthwatch Oldham identified that a number of complaints about access to the service, eligibility and patient information had been received by the local Patient Advice and Liaison (PALS). This resulted in this joint project.

  4. NHS England announce digital tool to help reduce avoidable lengthy stays in hospital

    News -

    A new digital portal is being introduced by the NHS and councils which allows health and social care staff to see how many vacancies there are in local care homes, saving hours of time phoning around to check availability.

  5. Northern Care Alliance’s Chief Nurse honoured with Gold Award

    News -

    The Northern Care Alliance’s Chief Nurse Elaine Inglesby-Burke CBE has been honoured for her remarkable nursing career by the NHS’ top nurse.

  6. Healthwatch England Report: Shifting the mindset - a closer look at NHS complaints

    Report -

    Healthwatch England have released a new report showing that Hospitals need to do more to show patients how the NHS is learning from mistakes. 

  7. Have you left hospital during COVID-19? Tell us your experience

    News -

    To respond to coronavirus, hospitals have had to quickly change. Tell us how this has affected the care you or your loved one has received.

  8. Your Health and Experiences with Cancer Screening as a Transgender, Intersex, Non-Binary or Gender Fluid Person Survey

    News -

    Our next survey is asking for your feedback on accessing cancer screening, knowing which cancer screening you can access and your actual experience of any cancer screenings undertaken as a transgender, intersex, non-binary or gender fluid person.

  9. Social Care Complaints

    Advice and Information -

    We can help you if you want to make a formal complaint about a social care service. This includes nursing homes, care homes, supported accommodation, home care providers etc.

  10. Complaints about NHS Services

    Advice and Information -

    As of 1 June 2022, Oldham’s Independent Complaints Advocacy Service will be transferred to Cloverleaf Advocacy and therefore will no longer be delivered by Healthwatch Oldham.

  11. GP Complaints

    Advice and Information -

    The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong.

  12. NHS Dentist Complaints

    Advice and Information -

    NHS dental care is usually very good, and most people don’t have any problems. But occasionally things can go wrong.

  13. NHS Hospital Complaints

    Advice and Information -

    We can help you if you want to make a formal complaint about an NHS hospital service, or a private hospital service where the treatment is funded by the NHS.

  14. Other NHS Services

    Advice and Information -

    We can help you if you want to make a formal complaint about NHS service. This includes any services funded by the NHS and covers hospital services, GP services, dental services, pharmacies and community health services.

  15. Mental Health Services Complaints

    Advice and Information -

    We can help you if you want to make a formal complaint about a mental health service. This includes mental health services accessed within a hospital or community setting.

  16. NHS Complaints Annual Report 2019-20

    Report -

    We're delighted to share with you our annual report for the NHS Complaints Advocacy Service in 2019-20.