1. NHS 10 Year Plan - What Would You Do?

    News -

    What would you do to improve local health services?
    Please help us by completing this Healthwatch England Survey

  2. Greater Manchester Arriva Patient Transport Survey Report

    Report -

    Initially Healthwatch Oldham identified that a number of complaints about access to the service, eligibility and patient information had been received by the local Patient Advice and Liaison (PALS). This resulted in this joint project.

  3. Independent Complaints Advocacy Service

    News -

    As of 1 June 2022, Oldham’s Independent Complaints Advocacy Service will be transferred to Cloverleaf Advocacy and therefore will no longer be delivered by Healthwatch Oldham.

  4. Northern Care Alliance - Remote Appointments Report

    Report -

    Following on from a successful project we did on looking at Digital health, we worked with Northern Care Alliance on the challenges faced with remote appointments after the COVID-19 pandemic.

  5. GP Services at the Victoria Hotel Report

    Report -

    Healthwatch Oldham undertook a survey with people who are seeking asylum or have refugee status and reside in temporary accommodation in the Victoria Hotel in Chadderton, Oldham.

  6. Social Care Complaints

    Advice and Information -

    We can help you if you want to make a formal complaint about a social care service. This includes nursing homes, care homes, supported accommodation, home care providers etc.

  7. Complaints about NHS Services

    Advice and Information -

    As of 1 June 2022, Oldham’s Independent Complaints Advocacy Service will be transferred to Cloverleaf Advocacy and therefore will no longer be delivered by Healthwatch Oldham.

  8. GP Complaints

    Advice and Information -

    The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong.

  9. NHS Dentist Complaints

    Advice and Information -

    NHS dental care is usually very good, and most people don’t have any problems. But occasionally things can go wrong.

  10. NHS Hospital Complaints

    Advice and Information -

    We can help you if you want to make a formal complaint about an NHS hospital service, or a private hospital service where the treatment is funded by the NHS.

  11. Other NHS Services

    Advice and Information -

    We can help you if you want to make a formal complaint about NHS service. This includes any services funded by the NHS and covers hospital services, GP services, dental services, pharmacies and community health services.

  12. Mental Health Services Complaints

    Advice and Information -

    We can help you if you want to make a formal complaint about a mental health service. This includes mental health services accessed within a hospital or community setting.

  13. Healthwatch England Report: Shifting the mindset - a closer look at NHS complaints

    Report -

    Healthwatch England have released a new report showing that Hospitals need to do more to show patients how the NHS is learning from mistakes. 

  14. NHS Complaints Annual Report 2019-20

    Report -

    We're delighted to share with you our annual report for the NHS Complaints Advocacy Service in 2019-20.