We can help you if you want to make a formal complaint about an NHS hospital service, or a private hospital service where the treatment is funded by the NHS.
We can help you if you want to make a formal complaint about a social care service. This includes nursing homes, care homes, supported accommodation, home care providers etc.
We have published a report which was undertaken with the aim of sharing with health and social care purchasers and providers a detailed account of the personal experiences of 26 people who use a range of health and social care services.
Initially Healthwatch Oldham identified that a number of complaints about access to the service, eligibility and patient information had been received by the local Patient Advice and Liaison (PALS). This resulted in this joint project.