1. Antenatal Services (Care During Pregnancy) Project Report

    Report -

    The Royal Oldham Hospital invited Healthwatch Oldham to undertake a review of the experiences of pregnant women and their partners/birth partners attending their Antenatal Clinics.

  2. CQC Maternity Services Report

    Report -

    The CQC commissioned Healthwatch Oldham and Healthwatch Rochdale to gather experiences from partners and or family members who had supported a pregnant or birthing person through the maternity journey between September 2021 to February 2023. We have summarised the responses in this report.

  3. Rochdale and Oldham Maternity Voices Partnership Bi- Annual Report 2021-2013

    Report -

    This report has been written to give an introduction and overview of what Rochdale and Oldham Maternity Voices Partnership do, how they do it and to also present findings, provide updates on work undertaken so far and to share the view and work plan for the future covering 2021 to 2023.

  4. Enter and View at Royal Oldham Hospital Post Natal ward

    Report -

    Healthwatch Oldham & Healthwatch Rochdale publish findings and recommendations after Enter and View visit at Royal Oldham Hospital, Postnatal ward.

  5. Social Care Complaints

    Advice and Information -

    We can help you if you want to make a formal complaint about a social care service. This includes nursing homes, care homes, supported accommodation, home care providers etc.

  6. Complaints about NHS Services

    Advice and Information -

    As of 1 June 2022, Oldham’s Independent Complaints Advocacy Service will be transferred to Cloverleaf Advocacy and therefore will no longer be delivered by Healthwatch Oldham.

  7. GP Complaints

    Advice and Information -

    The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong.

  8. NHS Dentist Complaints

    Advice and Information -

    NHS dental care is usually very good, and most people don’t have any problems. But occasionally things can go wrong.

  9. NHS Hospital Complaints

    Advice and Information -

    We can help you if you want to make a formal complaint about an NHS hospital service, or a private hospital service where the treatment is funded by the NHS.

  10. Other NHS Services

    Advice and Information -

    We can help you if you want to make a formal complaint about NHS service. This includes any services funded by the NHS and covers hospital services, GP services, dental services, pharmacies and community health services.

  11. Mental Health Services Complaints

    Advice and Information -

    We can help you if you want to make a formal complaint about a mental health service. This includes mental health services accessed within a hospital or community setting.

  12. Healthwatch England Report: Shifting the mindset - a closer look at NHS complaints

    Report -

    Healthwatch England have released a new report showing that Hospitals need to do more to show patients how the NHS is learning from mistakes. 

  13. NHS Complaints Annual Report 2019-20

    Report -

    We're delighted to share with you our annual report for the NHS Complaints Advocacy Service in 2019-20.