A review of people's experiences with health and care services whilst living with cancer during COVID-19

We have published our report looking into people's experiences of accessing services whilst living with cancer during COVID-19.

Healthwatch Oldham completes a bi-monthly survey called the Healthwatch Oldham 100. This survey is designed to obtain views from local people on a range of subjects. The findings from these surveys can help us to identify trends within service delivery and provide information to guide us on areas to look into further.

In January 2021, we released our Living with Cancer during COVID-19 survey to better understand the experiences people who live with cancer have had during the pandemic. 31 people completed this survey, and we would like to thank everyone for their contributions to this review. We would also like to acknowledge and thank ABCDiagnosis for their support and input in helping us create this survey.

People who completed this survey expressed their understanding of the challenges faced by everyone during the COVID-19 pandemic, especially those working within the health service. However, there have been a few areas for improvement suggested and the following key themes have been identified:

  • Diagnosis
  • Appointment Changes
  • Treatment Changes
  • Access to support/information
  • COVID-19 vaccination advice
  • Remote appointment inconsistencies

We will update this report and webpage with any responses we get from providers/commissioners.

We would like to thank everyone who took the time to complete this survey and contribute to this report as we know that this can be a sensitive subject to talk about. 

To understand more about the key themes found, and the recommendations we have made, you can access the full report below.

Downloads

A review of people's experiences with health and care services whilst living with cancer during COVID-19

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