1. Healthwatch England Report: Shifting the mindset - a closer look at NHS complaints

    Report -

    Healthwatch England have released a new report showing that Hospitals need to do more to show patients how the NHS is learning from mistakes. 

  2. NHS Complaints Annual Report 2019-20

    Report -

    We're delighted to share with you our annual report for the NHS Complaints Advocacy Service in 2019-20.