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Healthwatch England Report: Shifting the mindset - a closer look at NHS complaints
Report -
19 January 2020
Healthwatch England have released a new report showing that Hospitals need to do more to show patients how the NHS is learning from mistakes.
NHS Complaints Annual Report 2019-20
Report -
6 August 2020
We're delighted to share with you our annual report for the NHS Complaints Advocacy Service in 2019-20.